Shipping Policy

This shipping policy applies to all orders placed on the Native Boutique website and in-store purchases requiring shipment. By placing an order, you agree to the shipping terms outlined below. This policy complies with U.S. e-commerce standards and Federal Trade Commission (FTC) consumer protection guidelines.

1. Order Processing Time

All paid orders will be inspected, packed, and processed within 1–3 business days. Processing time excludes weekends and holidays. Orders placed during holidays may experience slight delays.

2. Order Cut-off Time

The order cut-off time is 6:00 PM Pacific Time. Orders confirmed and paid for before 6:00 PM Pacific Time will begin processing on the same day; orders received after this time will be processed on the next business day.

3. Shipping Transit Time

Domestic U.S. shipping transit time is 3–7 business days. This timeframe is an estimate and is not guaranteed; delays may occur due to weather, carrier service disruptions, or seasonal peak volumes.

4. Shipping Costs

Free shipping is available on all orders.

5. Shipping Areas

We ship to addresses within the United States (including the contiguous U.S., Alaska, and Hawaii). International shipping is currently not supported.

6. Shipping Partners

Our official shipping partner is UPS. Once the package leaves our warehouse, we will send you a tracking number so you can check the shipment status online.

7. Shipping Address and Risk of Loss

You are responsible for providing a complete and accurate shipping address. We are not liable for lost or undelivered packages resulting from an incorrect address provided by the customer. Ownership of the goods and the risk of loss transfer to you once the package is picked up by UPS.

8. Damaged Packages and Missing Items

If a package arrives damaged or items are missing, please contact our customer support team within 24 hours of delivery. You may be required to provide photos of the outer packaging and the damaged items when filing a claim with UPS.