Terms and Conditions

These Terms and Conditions ("Terms") apply to your use of the Native Boutique website and to all orders, purchases, and services provided by Native Boutique. By accessing our website, browsing our products, or completing a purchase, you ("Customer," "you," "your") fully agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Payment Policy, and Return & Refund Policy. These Terms comply with U.S. federal e-commerce regulations and California consumer protection laws.

1. General Store and User Eligibility

Native Boutique is a women's fashion boutique based in Los Angeles, California, USA. All services and product sales are intended solely for the personal use of end consumers. By placing an order, you confirm that you are at least 16 years of age or have obtained consent from a legal guardian. Commercial resale of our products without express written authorization is strictly prohibited.

2. Product Information and Accuracy

We strive to ensure that all product descriptions, sizes, colors, images, and pricing information displayed on the website are accurate and up-to-date. Minor variations in color and size may occur due to lighting differences, screen resolution variations, and manual measurement tolerances; such variations do not constitute product defects. Native Boutique reserves the right to update, modify, or discontinue any product style at any time without prior notice.

3. Pricing and Payment Terms

All prices displayed on our website are in U.S. Dollars (USD). Prices exclude applicable sales tax, which will be calculated at checkout in accordance with local California tax laws. We accept the payment methods listed in our official Payment Policy, including American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa.

We reserve the right to correct pricing errors, typographical errors, or inaccurate product information. In the event that a product price is displayed incorrectly due to a system error, we reserve the right to cancel or refuse the order, even after order confirmation.

4. Order Acceptance and Cancellation

Submitting an order online constitutes an offer to purchase products. Native Boutique reserves the right to accept, refuse, or cancel any order for any reason, including but not limited to stock shortages, product discontinuation, suspected fraudulent transactions, invalid payment authorization, or violations of store terms.

Customers may cancel orders that have not yet shipped, provided the cancellation request is made before order processing is completed. Once an order has been packed or shipped, it cannot be cancelled; customers must follow our official return process after receiving the goods.

5. Shipping Terms

All orders are shipped via our official shipping partner, UPS. We offer free shipping on all eligible orders within the United States. Processing times, cut-off times, and transit times strictly adhere to our published shipping policy. Estimated delivery times are for reference only and are not guaranteed. Delays caused by weather, carrier issues, peak holiday periods, or force majeure events are beyond our control and are not subject to compensation.

Customers are responsible for providing an accurate and complete delivery address. We are not liable for lost, returned, or undelivered packages resulting from incorrect information provided by the customer.

6. Return, Refund, and Exchange Terms

All returns and refunds are handled strictly in accordance with our official return and refund policy. Unused, unwashed items with tags attached may be returned within 30 business days of receipt. Clearance and final sale items are non-returnable and non-refundable. All approved refunds will be issued to the original payment method.

7. Intellectual Property

All content on this website—including text, logos, product images, design styles, graphics, and copy—is the exclusive intellectual property of Native Boutique. Any unauthorized reproduction, republication, modification, distribution, commercial use, or sharing of screenshots is strictly prohibited. No content from this website may be used for commercial purposes without our written permission.

8. Prohibited User Conduct

You agree not to use our website for any illegal, fraudulent, or harmful activities, including but not limited to: interfering with website operations, submitting false customer information, making fraudulent payments, abusing the return policy, or harassing customer service staff. We reserve the right to block user access and terminate orders if misconduct is confirmed.

9. Limitation of Liability

To the maximum extent permitted by the laws of the United States and the State of California, Native Boutique shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website or products, including but not limited to the loss of use of clothing, loss of time, or indirect economic losses resulting from delayed delivery or minor product variations.

10. Policy Updates and Modifications

Native Boutique reserves the right to change its policies at any time. We reserve the right to amend and update these Terms and Conditions at any time without prior notice. Any changes become effective immediately upon posting on the official website. Continued use of the website and the placement of orders following such updates constitute acceptance of the revised terms.

11. Governing Law

These Terms and any disputes arising from transactions with our store are governed by the laws of the State of California, USA (excluding conflict of law principles). Any legal disputes shall be submitted to the local courts in Los Angeles County, California, for resolution.